Sean Dennis
828.489.9387 - sean@seandennis.com
Summary
A motivated and multifaceted technical and creative writer, usability analyst, and instructional designer with ten years of experience developing content for arts, commercial, government, and non-profit clients. Expertise in usability and accessibility. Skilled in online marketing and SEO. Trained in audio production. Excellent problem solving abilities. Seeking a full-time position providing the opportunity to use my different web, writing, and educational skills.
Software and Web Skills
- Adobe Dreamweaver, Fireworks, Flash, Robohelp, Premiere, Photoshop, Acrobat
- Sony Sound Forge and Acid
- Microsoft Office
- HTML, CSS, XML, Javascript, PHP, Joomla, Nucleus CMS
Experience
DataPath, Inc. (telecommute) Duluth, GA
Technical Writer 7/07 - present
- Edits, writes, and proofreads user manuals and help files for satellite communications software applications.
- Edits, writes, and proofreads internal QA process documentation, software acceptance testing procedures, and other materials.
NOAA Coastal Services Center (CSC) Charleston, SC
Program Development Specialist 8/99 - present
- Researches, writes, and edits content for outreach and e-learning websites utilized by a wide range of stakeholders from members of Congress to the general public.
- Provides technical assistance for web development, writing and editing, and usability for federal and state environmental agency clients.
- Creates materials used for in-house employee training.
- Implements usability and accessibility methodologies for development of websites and CD-ROM products.
- Researched, wrote, and published the resource handbook for the National Sea Grant Extension and Outreach Climate Change Workshop.
- Developed and teaches Web Content Design and Evaluation, a one-day workshop detailing best practices for content development and methods for determining effectiveness.
- Designed and facilitated the user evaluation process for the National Coral Reef Information System, a portal that provides data and information via network of 50 NOAA coral reef websites.
- Presented e-learning overview for the NOAA Webshop Conference 2004.
- Created all content and coded the Survival Skills for Managing Coastal Resources e-learning website, winner of a Sloan-C Foundation award.
- Created all content and coded the Training Needs Assessment e-learning website, listed as a Sloan-C Foundation educational resource.
- Designed and coded the NOAA 30th anniversary website, a special project commemorating NOAA historic events (site now archived).
- Developed online help systems for NOAA grant application website and other projects.
- Created CSC software audit policy and P2P software policy training documents, both adopted by other offices as model documents.
- Member of information technology, web development, international ocean observing system, climate and software policy teams.
- Employee of the Month for April 2004.
Sage Corporation Wilmington, NC
Cofounder, Corporate Secretary, Multimedia Developer 1/97 - 8/99
- Wrote and edited storyboards and audio scripts for e-learning projects and presentations for clients including New Hanover Regional Medical Center, Central Carolina Bank, Wagner Gourmet Foods, Westvaco, HBOC McKesson, Clariant Chemical, the N.C. State Bar, Wrightsville Beach Museum, OSHA, and University of Alabama.
- Developed successful marketing strategies for Conductor™, a leading learning management system.
- Developed and executed service marketing strategies responsible for growing a four-person startup into a twelve-employee firm with a national client base.
- Performed needs analysis and instructional design for all e-learning projects.
- Wrote proposals, legal and HR documents, and other correspondence.
- Wrote copy for a variety of websites and print brochures.
- Edited digital audio and video files for use in multimedia presentations.
- Hired and managed a staff of writers.
Training Systems Incorporated Wilmington, NC
Multimedia Developer 11/96 - 2/97
- Wrote and edited storyboards and audio scripts for e-learning projects.
- Interviewed engineers, equipment operators, and other subject matter experts as part of project design process.
Other Experience
Manager, John Lynch Books and JLM Remainders 5/93 - 9/96
Adjunct English Instructor, Commonwealth College 12/92 - 5/93
Insurance Counselor, GEICO Insurance 6/90 - 12/92
Production Director, Virginia Symphony 8/89 - 8/90
Education
Old Dominion University Norfolk, VA
Master of Arts in English, Linguistics emphasis
Bachelor of Arts in Economics, English minor
Professional Development
- How to Design Effective Training Programs, The Training Clinic
- Facilitating with Ease, Participative Dynamics
- Advanced Facilitation Skills, Participative Dynamics
- Project Management Basics for Success, American Management Association
- Art and Science of Effective Web Design, Human Factors International
References
Available upon request.